CBA Central has enhanced their service delivery by using world leading print management software that will enhance the way we interact with you by delivering a proactive service.

Customers that are running our Print Management Software will experience benefits such as:

• Automatic Toner dispatch
• Automatic Maintenance technician scheduling
• Monthly meter readings are sent automatically

The key benefit of running our print management software is that it allows us to deliver a proactive managed service to your business.

How to activate print management software

We require you to run the print management software on your devices in the local office.

The best place to run the software is on a Windows Server. If you don’t have one available, you can install it on your workstations.

Due to the nature of workstations not being online 24/7, we recommend that you install the software on multiple workstations to ensure that we receive notifications in a timely manner. It’s always a good idea to prioritise desktops that run all the time over laptops.

The computer that runs the software will need to have internet access and can be locked down to specific endpoints. If you would like further information on firewall rules, please contact us on

Where can I download the software?

You may have received an email from us with your unique download link to the software for Windows. If you do not have this available, or would like another version of the software, please contact us on 021 180 2225.

We also have software that can run on MacOS and Linux. If you prefer not to run the software on your devices, you can purchase a local print management device that runs on-site.

What are the costs?

CBA Central covers all the associated licensing costs.

We are providing the software to our customers at no additional cost to ensure that you receive the best service possible, in a timely manner.

Is it safe?

Yes. Our solution provides the highest level of information security and privacy, including compliance with:

• Information Security Management System compliant to ISO/IEC 27001:2014, so it ensures maximum Confidentiality, Integrity and Availability of data.
• Personal information is stored and treated with full compliance to applicable laws, like Italian Legislative Decree 193/2003 and EU Regulation 2016/679
• Cloud infrastructure is physically located within the European Union territory

 

Need further information or assistance?

If you would like further information or require additional assistance, please contact our support team on 021 180 2225.